We currently ship orders to addresses within the United States.

Shipping availability may vary depending on the product and destination.

Most orders are processed within 1–3 business days, Monday through Friday, excluding U.S. federal holidays.

Processing may take longer during holidays, promotions, or periods of unusually high order volume.

Delivery times depend on the shipping method selected at checkout and your delivery location.

Estimated delivery times are provided during checkout and are not guaranteed unless specifically stated otherwise.

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Yes. When tracking is available, you will receive tracking information by email after your order has been shipped.

Please allow some time for the tracking information to become active after the carrier receives the package.

If you need to change or cancel an order, please contact us as soon as possible.

We cannot guarantee that changes or cancellations can be made once an order has entered processing or has already been shipped.

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned because of an incorrect or incomplete address, please contact us. Additional shipping charges may apply if the order needs to be shipped again.

First, check the tracking information provided by the shipping carrier.

If the package appears to be significantly delayed or the tracking information has not updated for an extended period, contact us and we will do our best to assist you.

If tracking shows that your package was delivered but you cannot locate it:

• Check around your property and delivery location.
• Ask household members or neighbors.
• Check with your building management, if applicable.
• Contact the shipping carrier.
• Contact us if you need additional assistance.

Please contact us as soon as possible after receiving a damaged order.

We may request photographs of the product, packaging, and shipping label so we can investigate the issue and determine the appropriate solution.

Yes. Eligible products may generally be returned within 30 days, subject to the conditions described in our Refund and Returns Policy.

Products should generally be unused and returned in their original condition and packaging where applicable.

Available payment methods are displayed during checkout.

Payment transactions may be securely processed through third-party payment providers.